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Privacy & Cookie Policy

North Ormesby Minstrels is committed to protect personal information. This Privacy & Cookie Policy relates to our use of any personal information we collect from you when you book for one of our shows, join our mailing list, or interact with our website.

The information we collect
We may collect basic personal details such as your name, address, email address, telephone number.


How we use information
We will use your information to inform you about upcoming North Ormesby Minstrels shows and events, and news or updates likely to be of interest to you under the terms of 'Legitimate Interest'. North Ormesby Minstrels will never share your information with a third party.

We put in place reasonable security measures to protect against any unauthorized access or damage to, disclosure or loss of, your information. Our website is hosted on the platform. This allows us to promote our organisation, and sell tickets and services to you. Your data may be stored through's data storage, databases, and the general applications. They store your data on secure servers behind a firewall. All payment functionality offered by and used by our company adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, PayPal, Google Pay, Apple Pay, and all other major providers. PCI-DSS requirements help ensure the secure handling of all payment information via our online ticketing function and its service providers.

Your rights
Please let us know if your information changes as it is important that the information we hold about you is accurate and up to date. You are on our mailing list because you have bought tickets online to attend one of our productions, or have expressed an interest in them and other Minstrels news by subscribing to our mailing list, or contacting us via our website. Circulating information to you is a necessary part of promoting our productions but you can ask us to stop sending you this information and remove your details from our database at any time. If you no longer want us to process your data, please contact us either via the website or our e-mail address below, and we will remove your details. You have the right to request a copy of all the personal information we hold about you in a Subject Access Request. To do this simply contact us at the same e-mail. We will take reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.


This site uses cookies. This is standard for all websites. These are small text files that are placed on your device to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. On our site, only essential cookies are enabled as the default setting. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the 'Help' section of your browser. For more information about cookies, and how to disable them, take a look at the about cookies website which offers guidance for all modern browsers.

Changes to this policy
We may amend this policy from time to time; for example, to keep it up to date or to comply with legal requirements. If there will be any significant changes made to the use of your personal information in a manner different to that stated, we will seek your permission first.

How to contact us
For any questions or concerns relating to this policy or our data protection practices, or to make a Subject Access Request, please contact us at

Date: 23rd April 2024

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